Our Services
NETWORK MANAGEMENT
- IT consulting – professional services
- Managed onsite / offsite backup
- Email / Spam / Antivirus protection
- Business continuity planning: disaster recovery planning, prevention, and protection
IT SUPPORT
- VPN support & configuration
- System security solutions Onsite, remote and Phone support
- Ongoing monitoring, maintenance and patching of existent networks (servers, computers, network devices)
DESIGN
- All type of devices (hardware, software & network)
- Secure & Configure Networks (LAN and WAN)
- Onsite and Offsite backup solutions
- Mobility /VoIP solutions for email integration
SERVER SOLUTION
- Support for ERP solutions
- Application server solutions: Windows, Exchange, SQL, Blackberry Enterprise Server, Fax, FTP,
- Antispam, Antivirus, Terminal Services, SharePoint, Remote printing solutions
SALES
- Hardware & Software
- IT professional services
- Vendors:Microsoft, , Buffalo, HP, Dell,Lenovo, Acer, Kaspersky, Toshiba, Lexmark, Cisco, Linksys, Dlink, Watchguard, Symantec, Seagate, GFI, APC, CablesToGo, Belkin.
OTHER
- IT Audit
- Programming & Web Design
- Custom software development
SECURITY SERVICES
- Managed Services for Risk and Compliance
- Experts in Security Your Enterprise
- Business Continuity Plan
- Strategic Consulting and Security Assessments
Testimonials
Dedicated Team, Professional Service
We have signed up with TechWiz just a few months back to take care of all IT services at the hotel. The TechWiz team headed is very professional and service focused. Being a hotel our business is a 24 /7 operations and TechWiz is always there to help any time we have any issues. They are a very experienced team and always come up with viable solutions which are cost effective and efficient. They are available at short notice and understand how critical the hotel business is. I would highly recommend TechWiz to any business for their IT needs and solutions. Thank you TechWiz for continuously doing such a phenomenal job at the hotel.
GREAT SERVICE
Always very quick and courteous! Very knowledgeable in their business.
Excellent Customer Service!
I have worked with the TechWiz consulting teams since 2010. They are great at what they do and never failed to rectify any issue that was presented to them. I would highly recommend them to anyone and will always use TechWiz as my preferred vendor at any property I manage. Great customer service and always provide a follow up call or visit to ensure that they were able to resolve the issue. Will always educate management on how to maintain operational functions of all software which helps the company troubleshoot on their own should the same problem appear in the future!
Techwiz Consulting became our IT consultants at the beginning of 2015. I had a number of issues with our former consultants. Techwiz fixed a number of serious issues with our network and data back-up system. Paul Bulgaru and his partner Leo are very dedicated to client satisfaction and know their business thoroughly. Techwiz is an excellent fit for my business allowing me to concentrate on my core business knowing they have the IT under control.
High Quality service, very professional and friendly
TechWiz Consulting is very knowledgeable and helpful. My company has used TechWiz Consulting for 3+ years and find the service outstanding. They always look for the best option for you, not the most expensive. My Laptop literally felt like I had purchased a brand new one after they worked on it. They return my calls, emails and text quickly and dispatch techs in a timely manner. Way to go guys! Keep up the good work.
Fast service and very knowledgeable
I am confident whenever these guys are working on our hardware or software. They keep our servers happy and running smoothly and resolve any problems in a timely manner. I recommend them whenever anyone is looking for support. Like having a great mechanic, always reliable.
Very happy with their great, professional service!
When relying on the assistance of experts related to your business’ technology - whether it be to manage kinks or provide initial set-ups - one of the key things to expect is that these experts know what they are doing. It's clear with TechWiz Consulting that they are very experienced & have a wealth of knowledge when it comes to assisting the technological elements that relate to our business. Above and beyond their professionalism & knowledge, they are very friendly and accommodating when working with our timelines as things come up very quickly. We would absolutely recommend their services to those who are inquiring!
They get the job done!
Glad to be doing business with Techwiz consulting since 2013. All of our equipment including server upgrade, hardware and software support and data transfer was handled with special care at affordable pricing. We had shopped around, but after reviewing references and having met with the consultants, we knew that taking our IT to the next level would be most secure in the hands of Techwiz. We are often given several options when dealing with repairs so as to meet with our budgets and to ensure quotes are based on our specific requirements. Our daily business calls for quick and immediate attention since we are a 24/7 hotel establishment with guest service being a top priority. Techwiz is always responding to our hotel's IT needs with efficient service. It is nice to be dealing with highly skilled professionals. They know how to get the job done right and the friendly attitude has been most appreciated by all of our team
members!
A valuable partner
We have been working with Paul and his team for several years and have appreciated the flexibility in their service and the speed at which they provide resolutions to our requests and challenges. They are a reliable resource, allowing us to plan our projects with confidence. Working with TWC on hardware planning and deployment is an easy process and their knowledge and expertise has proved an asset in designing our IT systems, both for present needs and future growth.
Great Service
Very helpful and knowledgeable. They have been able to assist quickly and efficiently whenever we have had an IT problem.
Excellent, prompt, quality service
Whether we need help with Internet, VOIP phone system, email, firewall or anything else IT, I can always rely on TechWiz to be prompt in their response. Being a publishing business, and having to work to deadlines and transmitting pages digitally, it's crucial to have a reliable IT technical provider. TechWiz understands and has the knowledge necessary to have us up and running quickly and efficiently. They are always helpful, friendly and available.
He was a tremendous asset to me when opening a new hotel in the Kingston marketplace. Always accessible and focused on solutions, He was key in terms of problem solving and general consultation. Both remote and in person, his expertise and assistance was always appreciated.
He is a very dedicated IT professional capable of resolving even the most stubborn IT challenges. Very knowledgeable and reliable, He gets the job done...from small projects to major hardware/software installations! And, he is very personable individual!
Exceptional service
TechWiz go above and beyond when it comes to everything they do. I am constantly surprised by their quick response and turn around. They are courteous, professional and most of all honest. I would without hesitation recommend Paul and Leo from TechWiz to anyone who is tired of traditional I.T companies. Always very quick and courteous! Very knowledgeable in their business.
Fabulous Service
I had a serious problem with both my laptop and desktop as my email was compromised due to a virus. The geniuses at TechWiz fixed it on the day i called and the cost was very reasonable. Wonderful very competent service at a very fair cost.
Top Computer Repair and maintenance
We have used TechWiz for about 3 years, recommended from a professional friend. The best decision we ever made. The staff at TechWiz are hardworking and efficient. We have never received such excellent services. They take care of our needs as if they were employees. We have requested everything from hardware set up to virus protection, with no worries about performance.
Super knowledgeable even when programs are in other languages.
I work with a holistic bio-feedback system and it is imperative that my computer stays up and running without glitches. I have peace of mind knowing that TechWiz is just a phone call away to solve any issues quickly for my clientele are being charged by the minute therefore time is of the essence. I highly recommend TechWiz as your computer experts and also to create harmony between printers, faxes and TV monitors so all are running synergistically in optimal performance. I love doing business with this professional team of WIZARDS. Thank you..... For I have been blessed to have found a company of your caliber. As always it is a pleasure to work with your firm.
Quality advices, timely response and professional approach
Consultants from Techwiz respond immediately to any calls made irrespective of time. They are professional people and render quality advices. It is an awesome experience dealing with these guys. We never had any networking issues. Server downtime was very minimal. Quality advices at reasonable prices.
Very High quality service!!!
We have always had a very positive experience with all the people at TechWiz. If we do experience any issues they are very prompt in getting our issues resolved. I would, and have recommended TechWiz to any of my business contact as I know they will always give 110%.
Perfect Business Partner and IT Professionals
I was familiar and happy with Paul and Leo from Techwiz and the service they provided at previous hotels, and have been more than happy with their performance since bringing them over to service the current Hotel I manage. They are friendly, down to earth, and value our business as much as we value their technical expertise. They are always available to help and have never let us down. They provide great advice and have saves us from my headaches by fixing our system and ensuring that it runs smoothly and with minimal challenges. I would not hesitate in recommending Techwiz to anyone and have encouraged our entire Hotel group to use their services. They really understand the Hotel Industry and are able to provide the kind of service we need without disrupting operations
I was familiar and happy with Paul and Leo from Techwiz and the service they provided at previous hotels, and have been more than happy with their performance since bringing them over to service the current Hotel I manage. They are friendly, down to earth, and value our business as much as we value their technical expertise. They are always available to help and have never let us down. They provide great advice and have saves us from my headaches by fixing our system and ensuring that it runs smoothly and with minimal challenges. I would not hesitate in recommending Techwiz to anyone and have encouraged our entire Hotel group to use their services. They really understand the Hotel Industry and are able to provide the kind of service we need without disrupting operations
Great Value Add to Our Organization
Techwiz has been a value add to our IT department. They work hard to ensure they provide the most optimal service while honestly setting time and cost expectations to our company. The resources they have to support us are knowledgeable on all IT fronts, ranging from Hardware, Software, and Network. I am very pleased with the results obtained so far and look forward to continue to work with them in the future.
Techwiz has been a value add to our IT department. They work hard to ensure they provide the most optimal service while honestly setting time and cost expectations to our company. The resources they have to support us are knowledgeable on all IT fronts, ranging from Hardware, Software, and Network. I am very pleased with the results obtained so far and look forward to continue to work with them in the future.
The strategy has to be centered on your needs rather than ours. Our IT Consulting approach and experience in Network Design, Network Management and IT Project Management have extensive knowledge of which vendors are the best for a specific task.
When developing your IT Strategy, you should consider:
- What aspect of IT system is essential to your business
- What you currently have and what it is required
- Reviewing your current IT infrastructure, support and what is required moving forward
- Consider your mobile workers and how they are safely connected to the company network
- What general standards you will be using
We are working and recommending solutions from well-known hardware and software manufacturers Servers: HP, Dell
- Computers and laptops: HP, Lenovo, Acer, Toshiba, Dell
- Printers: HP, Lexmark, Dell
- Network devices (switches, routers, wireless routers/access points): HP, Cisco, Linksys, D-link
- Network security (firewalls): Watchguard, Cisco
- Antivirus solutions (email server and computers): Kaspersky, Symantec, Watchguard
- Backup solutions: Symantec Backup Exec
- Mass storage devices (NAS, SAN, tape): HP, Buffalo, Seagate
- Anti-spam solutions: GFI, Watchguard
- Microsoft Software: Ms Office Suite, SharePoint, Exchange, SQL, Entourage, Lync
We have 12 years of experience providing quality IT services in the hospitality industry:
- Providing IT support services for Marriott, Hilton, IHG, Choice Hotels brands in Canada
- Planned, managed and executed projects for property ownership changes/rebranding
- Property Management systems specific to the brands above: Fosse, OnQ, Opera, Holidex, Micros, SafLok, PMS, Go Board
- Working with Internet Service Providers/guests Internet access: Pure Pages, Guest-Tek, ATT, Rogers, UniGuest, Data Valet, Stay Online
- Payroll, HR and time attendance systems ADP, EZ Labor, Pay@Work
- Guest room video rental systems LodgeNet, Select TV
- Event planners and venues: Meeting Matrix
- Security video surveillance systems
- Sales software: Sales Pro, Delphi